"Explosive Gases, Monstrous Furnaces, Sewers, & Dug Earth"
The past 24 hours have been engaging the crises of not just one, but two very dangerous gas leaks in my home.I have read, "all that is needed, to survive anything, is simply to know how." I share this with you, that it might not be needed, but should it be, you will not be found wanting.
Before you read, consider, right now, buying insurance for your service lines (gas/water/sewage)- especially if you have an older home. It takes 30 days to kick in, so you can't just buy it right before an emergency. Near the end, you'll understand why I say this.
The Rundown:
My mother thought she smelled gas. I couldn't find it, but didn't attend the consideration too much because she can smell the colors of M&M while blindfolded. ... probably during a windstorm, even.
In walks the babysitter. She smells it, too. So I walk outside to make a phone call. I re-enter. NOW I smell it. A strong odor, like a wall of methane. Undeniable. I take the kids to my mom's house for the babysitter.
I call the gas company.
Practical Walk-through:
Before I talk about anything else, let me be clear on two things I didn't do, and one thing I shouldn't have.
1.
Do. not. use. you. cell. phone. in. a. gas. infused. house.
2. Do. not. flip. ANY. switches. even. to. turn. them. off.*
2.
Do. not. look. for. the. source. of. the. gas. you. know. you. smell.
When someone tells you they definitely smell gas, do not attempt to find the source. If able, leave the house. Call the gas company. If you undoubtedly smell it, this is the time to use the "gas emergency" phone number.
Once you have avoided these pitfalls (step one and two: Reducing Hazard),
4.
Call the gas company.
Be clear, concise, and confident about what you sensed. They will determine the threat themselves, either by the phone (to be not an emergency) or to send a technician to directly assess the issue in/about your home. Remember that asterisk (*) I put up on step 2. The guy on the phone may ask you to turn off electric heaters if you have them in. MAY. If you have them on or just plugged in, ask if you should do anything, he may say yes or no.
5.
Make your 48-List & Grab your 72-Hour Kit.
Assuming the gas company is sending someone out. Immediately begin making a list of everything you might need in the next 48 hours. This is also a time to fill your gas tank. This will make sense in about 6 steps.
Additionally: If your rent, call your landlord if you haven't done this. If you don't rent, get your insurances, mortgage, bank cards, hidden money, etc..
6.
Hospitality.
A worker from the
gas company will arrive. He ought to have a CGI (detector). Remember, be polite, but also, mind the chit-chat, he is there to due work and to avoid potentially very dangerous and volatile disaster. Be polite, but don't talk his ear off. And if he interrupts you, let him, it's important.
You likely will be back in the house with him. Be prepared to snag, within a
literal
5 minutes:
300 seconds, to grab all those immediate things
(including: Insurance Papers, Hidden Money, ID and Bank cards, mortgage
papers or what have you).
7.
Ask Questions, but don't nag.
You should know what's going on. But when you ask a question, if you don't immediately understand: think and process the information. The guy that is there has maps to search, civil engineering to investigate, local terrain to survey, a new house to investigate. And, then, he have to communicate that to his supervisor or dispatcher on the phone... who, by the way, isn't there to see what he sees.
8.
The One Call (811).
If there is an emergency outside your house, either because you reported it, or they discover it, they will likely make a "one call" where the Avengers of civic crews assemble. Water lines get marked, gas lined, get scouted, street crews may appear. They will seek out service line joints
9. Dowsing Test
10.
Exploration
If you haven't had it resolved this far: a crew will have to drill and dig the street. They need to know where it is coming from. They may also be testing the water lines to make sure it isn't in the water main, or the sewer, to make sure it hasn't gotten in there either. They may visit your neighbors' homes! You may want to be with them so your neighbors now it's not a hoax.
11.
Liability- fancy talk for "who has to pay for this?"
If you are like some people, your first response may be "how much is that going to cost?!" First things first; safety. This is natural gas. It will simply explode. It can't not be dealt with. But it may not be your problem... or may be.... or may only be part your problem.
How do you know?
I found this diagram helpful to share. It is for a water line, but some gas lines work like this, too:
Though, some other pipe line lengths may be different, and different companies in different municipalities and states may have variance. It may look more like these water or sewage lines!
or even, if you are very lucky, like this one:
12.
Long Haul
If you happen to personally know your utilities service man (chances are you won't), you may feel comfortable to leave the area when they begin the work. Talk to the utilities company representative there before just making an am-scray.
If no one is comfortable leaving your home and all possession within open without a guard, unlocked because they will need to go in and out of your home and cannot take responsibility for guarding it from other people like security, you really ought to stick around. If it is hot, have something cool. If it is cold, get something hot. Get gas in your car. you may be waiting for an 12 hour process, just to be able to go back in your home. It may take, at least, 8 of those hours just know what the issue is.
13.
Clean Up
Once the issue is fixed, any yard, sidewalk, or street that has been torn up needs to be replaced. If it is the street service line / main line, the street needs done pronto. If it is your service line, you may be given the option to leave it open, temporarily, with the materials (earth, clay, concrete) left behind to resolve with the plumber (a plumber will repair a house service line) later. This is your responsibility, civilly and financially. If it wasn't your line, the company will put it back together. It may happen in a couple steps: one to just get it cleaned up for then, and then later to re-finish the job.
14.
Resolve
Gas will need to be turned back on once everything is safe. If there is any interior appliance or plumbing work, it can begin and be completed after this point by those respective professionals. You ought to call them a.s.a.p.
The Secret Lesson:
There was a secret lesson, today. Strength grows in strength. The worst
thing we can do is to separate the coals which stoke the fire and let
their ember light diminish, exposed to the cold darkness- this is
followed closely by another pernicious deed: those with strength in the
truth withhold it from those who are in need.
I got through it with a few good, honest men. My father has passed a few years now, but others pushed me in the right direction, and one in particular coached me in like, like he would his own sons. For this I am most grateful.
*Disclaimer: Not a Know It All. This could be entirely wrong in your situation. If so, disregard this. This is simply knowledge garnered from my own life experience.*